They see orders.You see people.

Athletes. Executives. Creators. VIPs.
They're already buying from you. You just don't know it yet.

Set up in 2 minutes. No credit card required.

Identify VIPsDetect ArchetypesAnalyze Retention

Intern or influencer?
Your tools can't tell. We can.

Sarah M.
Sarah M.
Brooklyn, NY
Repeat Customer
Orders3
Total spent$247
Sarah Mitchell - Forbes 30 Under 30forbes.com
VP Marketing @ GlossierBeauty & Cosmetics
Instagram@sarahm
47.2K followers
TikTok@sarahmitchell
128K followers
SkincareWellnessTravel
Identifying Signal...
Influencer
Thinking...
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Platform

Features

GDPR
CCPA

Customer Enrichment

Discover your customers' public identity - information they choose to share online, from career details to personal interests.

Job Title & Work History

Current role, employer name, seniority level, and career history

Social Media Profiles

LinkedIn, Instagram, X, TikTok, Facebook links and follower counts

Web Insights

Unique public facts and mentions gathered from across the web

Hobbies & Interests

Personal passions, recreational activities, and lifestyle signals

Industry Classification

NAICS codes, business sectors, market segments, and verticals

Home Value

Estimated property value, neighborhood demographics, and location

Education History

Schools attended, degrees earned, fields of study, and graduation years

Military Affiliation

Service history and veteran status when publicly available

VIP Detection

Get notified when someone important places an order - influencers, journalists, investors, retail buyers, founders, and more. You can also create custom signals to flag the people who matter most to your brand.

Activation Tools

Reach out with handwritten notes, personalized emails, or DMs. Convert influencers into affiliates and turn happy customers into brand advocates.

Direct MessagesHandwritten NotesPR PackagesEmail SegmentationAffiliate Invites

Customer Segmentation

Mercana clusters your customers into archetypes - groups of people buying for similar reasons. RFM analysis shows which segments retain, which churn, and how behavior changes over time. Sync segments back to Klaviyo or Shopify.

Ecosystem

Integrations

Connect Mercana to your existing stack. Import customers from your store, sync enriched segments to your marketing tools, and get alerts in Slack.

Mercana syncs with your store in real time. It takes 2 minutes to get onboarded, all you need to provide is a read-only API key.

ShopifyKlaviyoSlackBigCommerceClayHubSpotShopifyKlaviyoSlackBigCommerceClayHubSpotShopifyKlaviyoSlackBigCommerceClayHubSpotShopifyKlaviyoSlackBigCommerceClayHubSpot

Ready to understand your customers?

You've already done the hard work of acquiring your customers. Mercana helps you understand who they are.

No credit card required. Connect in 2 minutes.