Connect customer intelligence to every tool your team uses.
Mercana turns order data into rich customer profiles, then syncs those signals into your commerce, marketing, alerts, analytics, and workflow systems.
Shopify
Connect your store with read-only access and enrich customers from real order data.
BigCommerce
Import storefront customers and orders for enrichment, VIP detection, and segmentation.
WooCommerce
Use WooCommerce customer and purchase data as the foundation for identity intelligence.
Klaviyo
Sync VIP flags, personas, and custom signals so campaigns can target who customers are.
HubSpot
Route qualified customer and company intelligence into your CRM workflows.
Clay
Blend Mercana enrichment with outbound research, scoring, and list-building workflows.
Slack
Send real-time alerts when VIPs, influencers, buyers, or custom-signal customers appear.
Stay AI
Connect subscription context to identity data for better retention and winback decisions.
From raw customer data to activated workflows
The integration story is not just importing data. It is making every downstream tool smarter about who your customers are.
Import customers
Start with Shopify, Klaviyo, WooCommerce, BigCommerce, CSV, or a custom source.
Enrich identity
Mercana adds social, work, company, geography, persona, and VIP signals.
Activate anywhere
Sync segments, trigger alerts, route webhooks, and give AI agents clean context.
Native where it matters. Flexible everywhere else.
Most teams start with Shopify and Klaviyo. Growth and enterprise teams can add alerts, webhooks, MCP, and custom workflow integrations as their activation motion matures.
Commerce
Bring customer and order data into Mercana.
Shopify
NativeConnect your store with read-only access and enrich customers from real order data.
BigCommerce
Import storefront customers and orders for enrichment, VIP detection, and segmentation.
WooCommerce
Use WooCommerce customer and purchase data as the foundation for identity intelligence.
Marketing and CRM
Send enriched identity signals into the tools that drive growth.
Klaviyo
Sync VIP flags, personas, and custom signals so campaigns can target who customers are.
HubSpot
Route qualified customer and company intelligence into your CRM workflows.
Clay
Blend Mercana enrichment with outbound research, scoring, and list-building workflows.
Alerts and subscriptions
Put VIP moments where your team already works.
Slack
Send real-time alerts when VIPs, influencers, buyers, or custom-signal customers appear.
Stay AI
Connect subscription context to identity data for better retention and winback decisions.
Need a custom integration?
Mercana can connect to private APIs, warehouses, webhooks, internal tools, or manual exports. That means you can prove value quickly and automate the workflow once the use case is clear.
Webhooks
Push VIP and signal events into your own systems.
API and MCP
Expose customer intelligence to AI agents and tools.
Data syncs
Move enriched fields into CRM, ESP, and analytics.
Scoped access
Keep integration access isolated to your org.
Integration FAQ
How long does setup take?
Shopify and Klaviyo setup is designed to take minutes. Custom sources depend on the system, but most pilots can start with an export while the permanent integration is scoped.
Do you support headless or custom storefronts?
Yes. Mercana can work from commerce platform APIs, exported order data, or a custom integration if your storefront is headless or heavily customized.
What gets synced back to Klaviyo?
Mercana can sync enriched properties such as VIP category, persona, social influence, company signals, and custom-signal matches for segmentation and flows.
Can we connect internal workflows?
Yes. Webhooks and custom integrations can route VIP changes, approvals, and follow-up tasks into systems like Linear, Jira, Monday, or internal tools.
Does this require engineering time?
Native setup usually does not. Engineering is only needed for custom API work, private data warehouses, or workflow-specific automation.
Is customer data protected?
Integrations are scoped to your organization, sensitive credentials are handled server-side, and AI-agent access through MCP is read-only by design.
Find the VIPs already inside your stack.
Connect your store, enrich your customer base, and make every campaign, alert, workflow, and AI agent more useful.